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Enhanced rate limits (Effective January 12, 2026)

TwelveLabs is introducing an enhanced rate-limiting system that provides better visibility and more granular control over your usage:

  • Multi-dimensional rate limiting: Rate limits will measure usage across multiple dimensions:
    • Request count
    • Video and audio duration processed
    • Token usage for text generation
  • Tiered Developer plan: The Developer plan will include three tiers that automatically upgrade based on monthly spending.
  • Modality-based limits: Separate rate limits for video, audio, image, and text processing.
  • Enhanced response headers: New multi-dimensional headers will show your remaining capacity for each dimension.
  • Automatic tier management: The platform will automatically upgrade your tier when you reach spending thresholds. Downgrades include a one-month grace period.

Actions required

1

Review the new rate limits to understand how they affect your usage.

2

Update your applications to handle the new multi-dimensional rate limit headers.

3

Monitor your usage.