For AI agents: a documentation index is available at the root level at /llms.txt and /llms-full.txt. Append /llms.txt to any URL for a page-level index, or .md for the markdown version of any page.
Sample appsIntegrationsDiscordPlaygroundDevEx repo
GuidesSDK ReferenceAPI Reference
GuidesSDK ReferenceAPI Reference
  • Get Started
    • Introduction
    • Quickstart
    • Manage your plan
    • Rate limits
    • Release notes
    • Migration guide
  • Guides
    • Search
    • Analyze videos
    • Segment videos
    • Create embeddings
  • Concepts
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    • Multimodal large language models
  • Cloud partner integrations
    • Amazon Bedrock
  • Advanced
    • Organizations
    • Fine-tuning
    • Webhooks
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    • Model context protocol
    • Claude Code Plugin
  • Resources
    • Platform overview
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    • Frequently asked questions
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    • Sample applications
    • Partner integrations
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Sample appsIntegrationsDiscordPlaygroundDevEx repo
On this page
  • Upgrade to the Developer plan
  • Upgrade to the Enterprise plan
  • Downgrade your plan
Get Started

Manage your plan

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TwelveLabs offers three plans: Free, Developer, and Enterprise. After signing up, you’re automatically assigned the Free plan. Each plan has different pricing and rate limits. For details, see the Pricing and Rate limits pages. If your needs exceed your current plan, consider upgrading.

Upgrade to the Developer plan

To switch to the Developer plan, complete the following steps:

1

Go to the Billing page and log in using your credentials.

2

Select the Upgrade Plan button.

3

Provide all the required information.

4

When you’ve finished, select the Upgrade button.

Upgrade to the Enterprise plan

To discuss custom rate limits and pricing, contact sales.

Downgrade your plan

To switch to the Free plan, complete the following steps:

1

Go to the Billing page and log in using your credentials.

2

Select the Cancel Enrollment button.

3

Follow the provided instructions.

4

When you’ve finished, select the Proceed button.

Note the following about downgrading your plan:

  • Your indexes expire 90 days from the date of their creation.
  • The platform maintains the total duration of your indexed videos without resetting it.